Billing

 

Bills are sent out the last of each month and are due on or about the 10th of the next month. If you have a change of address, please notify us as soon as possible. If you do not receive your bill in the mail, you will need to call or come in, your monthly bill is still due on the 10th of the month. Failure to receive bill or late notice does not exempt you from paying your bill, penalty or having service disconnected.

 

Penalty

 

If payment is not in the office by the end of the working day on the 10th of the month, a 10% penalty will be added on the 11th.

 

Payment Methods

 

We accept cash, check, money orders or debit or credit cards in the office during office hours. We accept debit or credit cards over the phone or online.

 

Automatic Bank Draft

 

We offer automatic bank draft. You will still receive your bill in the mail, it will say (Drafts on or about the 8th). We send the file to the bank and the bank debits the amount you owe from your checking account on the 8th of the month and will be credited to your account on the 10th. Please contact the office for more information, or visit our office to sign up. There is a form available for you to print and complete.

 

Pay at Citizens Bank

 

You may pay your bill at any Citizens Bank location. You must pay before the 10th of the month and present your bill stub with your payment.

 

Mail

 

Please mail in time for us to receive bill before due date or all penalties will apply.

 

Drop Box

 

We have a drop box to the right side of the building. Please attach the small stub of your bill to your check or money order with a paperclip or envelope to assure proper credit to your account. Please do not put cash in the drop box, as we will not be responsible for cash left in the drop box.